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Report a Complaint or Side Effect

Your information about complaints and side effects helps us ensure the safety of our products.

If you have a complaint or experienced a side effect to a Novo Nordisk product, we encourage you to report this to Novo Nordisk.  Please email:

za-acandcc@novonordisk.com or call us on +27 83 379 2104.

If you or the person you are reporting on behalf of are currently suffering from severe side effects; please contact your local doctor or other medical health professional first for medical attention before reporting the side effect.

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Novo Nordisk PTY Ltd

90 Grayston Drive, Fourth Floor, Sandown, Sandton, 2031, Gauteng Office: +27 (11) 202-0500 CareHub (Customer Care): +27 (10) 500 8699 Reporting of Adverse Events &Technical Complaints: Email: za-acandcc@novonordisk.com Phone: +27 83 379 2104 All Other Queries (including Medical Queries): infoza@novonordisk.com

Corporate Headquarters

Novo Nordisk A/S Novo Allé, 2880 Bagsvaerd Denmark Tel: +45 4444 8888

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Report suspected misconduct

Employees and external stakeholders have the possibility of reporting suspected misconduct securely and confidentially through the Compliance Hotline, which is the reporting function in Novo Nordisk.